Solis Australasia - Solis: World 3rd Largest PV inverter Manufacturer Globally

Service Request Form

CUSTOMER
DETAILS

SERVICE &
PRODUCT DETAILS

PURCHASE
DETAILS

PREVIEW &
SUBMIT

Service Request Type（Single Choice）

Warranty Claim

Repair/Upgrade/Rectification

Service

Customer Details

* First Name

* Last Name

* Email

Phone

Company

Address

* Street Number

* Street Address

* Postcode

* Suburb/City

* Country and State

Repair - Service Details

* Fault Reported

* Special Remarks

Product Details

Type of Product

* Brand

*Model No

*Serial No

Accessories（Single Choice）

Display

Cables

Power Supply

Other

Attach Files

Please Provide This Basic Information

Additional Photos Or Information May Be Required Which Can Be Forwarded To service@solisinverters.com.au Along With
The Claim Reference Number You Will Receive After Submitting This Warranty Claim

1. A distant shot giving an idea about the wall where the inverter is installed.
(We want to see the whole wall where the inverter is installed)

Browse Image

Max Size 4MB

2. An image of the rating label on the left or right side of the inverter where the
model number and other information is given.

Browse Image

Max Size 4MB

3. An image of the screen displaying the alarm message or the fault if any.
(On the main screen press down and you will see Status - error code)

Browse Image

Max Size 4MB

4. Photo of DC isolator, AC Isolator and Sub-Board installed next to the inverter

Browse Image

Max Size 4MB

5. An image of the inverter from the bottom, that shows clearly the inputs connected to inverter.

Browse Image

Max Size 4MB

6. S/N of the Wifi Logger if it is connected to internet.
(Wifi logger located at the bottom of your inverter)

Browse Image

Max Size 4MB

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Date Of Purchase

* Date

Description Text Of Date Of Product Purchase/Date On Inverter Installation

Purchase Form

Invoice Number

Installer/Supplier

RA No

Contact

Telephone

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Service Request Type（Single Choice）

Customer Details

First Name：

AHAAH

Last Name：

AHAAH

Email：

AHAAH

Phone：

AHAAH

Address

Building/Level/Suite :

Street Address :

Postcode :

Suburb/City :

State :

Repair - Service Details

Fault Reported :

Special Remarks :

Type Product :

Brand :

Model No :

Serial No :

Accessories Product :

Booked Info

Booked Date :

Invoice No:

Distributor :

RA No :

Contact :

Telephone :

Email :

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